What is Natural Language Processing? Introduction to NLP NLP allows you to perform a wide range of tasks such as classification, summarization, text-generation, translation and more. The following is a list of some of the most commonly researched tasks in natural language processing. Some of these tasks have direct real-world applications, while others more commonly Leer másNatural language processing Wikipedia[…]

What is Automated Customer Service? A Quick Guide AI allows agents to surface knowledge faster than ever before which allows them to respond to customers much quickly. Consistently accurate answers, reduced response times, and improved CSAT can all be results of customer service automation. From implementing a chatbot to deflect incoming tickets to using AI Leer más5 ways to improve CX with customer service automation[…]